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NewsOn Tuesday, April 13 2010, from 8:30 to 10:30, ICADEM holds a HR meeting on the topic: « How to conciliate Performance and Prevention of Psychosocial risks? » Issues discussed: Well-being ... Monday, 15 April 2013 Lire la suite |
NewsletterCustomer Relations Centres: Quality of local management and customer satisfaction (Newsletter ICADEM - March 2010) End-user satisfaction and competitive differentiation are nowadays at the heart of the performance of call centers. Call ... Tuesday, 2 April 2013 Lire la suite |
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